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Should a Robot Guide Like a Human? A Qualitative Four-Phase Study of a Shopping Mall Robot

Päivi Heikkilä, Hanna Lammi, Marketta Niemelä, Kathleen Belhassein, Guillaume Sarthou, Antti Tammela, Aurélie Clodic, Rachid Alami

Year
2019
Citations
31

Keywords

Shopping mallComputer scienceRobotHuman–computer interactionGestureService (business)Task (project management)Human–robot interactionGuidance systemService robot

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