Psychophysiological Methods to Evaluate User’s Response in Human Robot Interaction: A Review and Feasibility Study

Abstract

Implementing psychophysiological measures is a worthwhile approach for understanding human reaction to robot presence in terms of individual emotional state. This paper reviews the suitability of using psychophysiological assessment in human-robot interaction (HRI) research. A review of most common psychophysiological parameters used in a controlled laboratory setting is provided and advantages and challenges of their utilization in HRI experiments are described. Exemplar studies focused on the implementation of psychophysiological measures for the evaluation of the emotional responses of the participants to the robots’ presence are described. Based on the reviewed literature, the paper also describes the results of our own research experience to make the most of the emerged recommendations. We planned and performed a study aimed at implementing psychophysiological measurements for assessing the human response of two groups of older adults (Healthy vs. Mild Cognitive Impairment subjects) towards a telepresence robot. Finally, the paper provides a summary of lessons learned across the field in using psychophysiological measures in HRI studies.