The Future of Management: DAO to Smart Organizations and Intelligent Operations

Abstract

In the future, management in smart societies will revolve around knowledge workers and the works they produce. This article is committed to explore new management framework, model, paradigm, and solution for organizing, managing, and measuring knowledge works. First, the parallel management framework is presented that would allow for the virtual-real interactions of humans in social space, robots in physical space, and digital humans in cyberspace to realize descriptive, predictive, and prescriptive intelligence for management. Then, the management foundation models are proposed by fusing scenarios engineering with artificial intelligence foundation models and cyber–physical-social systems. Moreover, the new management paradigm driven by decentralized autonomous organizations and operations is formulated for the advancement of smart organizations and intelligent operations. On these basis, the management operating systems that highlight features of simple intelligence, provable security, flexible scalability, and ecological harmony are finally put forward as new management solution.