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The antecedents and consequences of memorable brand experience: Human baristas versus robot baristas

Jinsoo Hwang, Ja Young Choe, Heather Markham Kim, Jinkyung Jenny Kim

Year
2021
Citations
59

Keywords

AdvertisingBrand loyaltyBrand managementPreferenceBrand preferenceBrand awarenessPsychologyBusinessBrand experienceMarketing

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