OTHER
Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data
Tae-Kyung Kim, Hwirim Jo, Yerin Yhee, Chulmo Koo
- Year
- 2022
- Citations
- 64
Keywords
HospitalitySentiment analysisComputer scienceMarketing buzzRobotService (business)AutomationThe InternetVariety (cybernetics)Hospitality industry
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