A Pilot Study of a Human-Readable Robotic Process Automation Language

Abstract

In this paper, we explore the usability of a custom eXtensible Robotic Language (XRL) we proposed. To evaluate the user experience and the interaction with the potential XRL-based software robot, we conducted an exploratory study comparing the notation of three business processes using our XRL language and two languages used by the leading RPA solutions. The results of our exploratory study show that the currently used XML-based formats perform worse in terms of conciseness and readability. Our new XRL language is promising in terms of increasing the readability of the language, thus reducing the time needed to automate business processes.