OTHER
Consumer resistance to service robots at the hotel front desk: A mixed-methods research
Xiaohui Wang, Zhenglan Zhang, Dan Huang, Zhiyong Li
- 发表年份
- 2023
- 引用次数
- 79
关键词
DeskHospitalityResistance (ecology)Service (business)MarketingRobotHospitality industryBusinessFlexibility (engineering)Tourism
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