OTHER
Organizational Ambidexterity: Cost-Effective Service Excellence, Service Robots, and Artificial Intelligence
Jochen Wirtz
- 发表年份
- 2019
- 引用次数
- 86
关键词
AmbidexterityExcellenceService (business)BusinessOperational excellenceKnowledge managementOperations managementProcess managementManagementComputer science
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