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“How may i help you?” Says a robot: Examining language styles in the service encounter

Sungwoo Choi, Stephanie Q. Liu, Anna S. Mattila

发表年份
2019
引用次数
204

关键词

Literal and figurative languageInteractive kioskCredibilityService (business)Context (archaeology)Literal (mathematical logic)LinguisticsPsychologyStyle (visual arts)Computer science

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