Xueting Dou
Papers
1
Total Citations
2
H-Index
1
About
Xueting Dou is an emerging scholar in hospitality and tourism management, whose research centers on the intersection of technology adoption, workforce dynamics, and human-robot interaction. Her most cited work investigates how robotic integration shapes the career intentions and job anxiety of Generation Z prospective hospitality employees, with a particular focus on the moderating role of emotional intelligence. This study offers critical insights into how variations in robot appearance and task orientation influence young workers’ anticipatory perceptions, addressing a pressing concern as automation reshapes the service industry. Though early in her career, Dou’s research has already garnered attention, with her top-cited paper accumulating citations that signal growing relevance in the field. Her work contributes to understanding the psychological and emotional factors that mediate technology acceptance among future hospitality professionals, bridging gaps between organizational behavior, human resources, and robotics. By examining the nuanced interplay between emotional intelligence and robotic integration, Dou provides actionable guidance for educators and industry leaders seeking to prepare a resilient, tech-savvy workforce. Her scholarship promises to inform sustainable human–robot collaboration strategies in hospitality settings.
Research Focus
Key Achievements
Top Papers
- 1