Virpi Oksman

VTT Technical Research Centre of Finland

Papers

3

Total Citations

93

H-Index

2

About

Dr. Virpi Oksman is a leading researcher in human-robot interaction and the social acceptance of emerging technologies, with a particular focus on service robots in public and commercial spaces. Her most influential work examines the deployment of social robots in shopping malls, where she has investigated both consumer acceptance and stakeholder expectations. Her 2019 study on a social robot in a shopping mall, cited 73 times, provides critical insights into how the public perceives and interacts with autonomous agents in retail environments. Complementing this, her 2017 analysis of opportunities and constraints from the retailer and manager perspective highlights the practical challenges of integrating robots into everyday commerce. More recently, Dr. Oksman has expanded her research into sustainable mobility, exploring public acceptance of automated last-mile deliveries. Her work is distinguished by its pragmatic, multi-stakeholder approach, bridging technical feasibility with social readiness. Through her studies, she has significantly advanced our understanding of how robots can be effectively and acceptably introduced into human-centered spaces, making her a key voice in the field of socially responsible robotics.

Research Focus

Key Achievements

2
H-Index
3
Papers
93
Total Citations
31
Avg Citations/Paper
🏆 Most Cited Paper
A Social Robot in a Shopping Mall: Studies on Acceptance and Stakeholder Expectations
73 citations · 2019
📈 Most Prolific Year: 2019 (1 Papers)
🤝 Key Collaborators: 4
🏛 Institutions: VTT Technical Research Centre of Finland

Top Papers

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Key Collaborators

Contact & Links

Available for collaboration
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