Vincent Charles

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About

Vincent Charles is a leading scholar at the intersection of artificial intelligence, service robotics, and business analytics. His research primarily explores how AI-driven prescriptive and cognitive analytics can transform business performance, alongside a deep focus on societal acceptance of emerging technologies. In his highly cited 2024 work, "Societal Attitudes Toward Service Robots: Adore, Abhor, Ignore, or Unsure?" (11 citations), Charles provides a groundbreaking framework for understanding population-level attitudes toward service robots, moving beyond individual perspectives to help firms strategically deploy robotic services. His editorial on "Advancements in Artificial Intelligence-based prescriptive and cognitive analytics for business performance" (9 citations, 2025) further cements his role in shaping how organizations leverage AI for decision-making. With a growing citation impact, Charles is recognized for bridging technical AI advancements with critical human factors, offering actionable insights for both academics and practitioners navigating the age of intelligent automation.