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About
Sunjung Kwon is a pioneering researcher at the intersection of human-robot interaction and mental health technology. Her work focuses on designing and evaluating robotic systems for therapeutic and counseling contexts, particularly exploring how physically embodied agents can foster emotional rapport and engagement in ways that screen-based interventions cannot. Kwon’s most cited study, “’In That Small Space with Just the Two of Us’: User Experiences with Cumpa in a Robotic Counseling Center” (2025), provides rich qualitative insights into how users form intimate, trusting bonds with a robotic counselor named Cumpa. This work highlights the unique affordances of robots—such as physical presence and non-judgmental interaction—for creating a safe, contained therapeutic environment. Though early in her career, Kwon’s research is already shaping conversations around accessible, scalable mental health support, addressing critical gaps in traditional counseling availability. Her findings underscore the potential for robots to serve as effective, engaging tools in digital mental health interventions, making her a rising voice in the fields of social robotics and human-centered AI.
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