Stefanie Helene Klein
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1
Total Citations
13
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About
Dr. Stefanie Helene Klein is a leading scholar in human-machine communication, whose work critically examines how people interact with artificial agents designed as lifelike partners. Her research centers on the methodological and theoretical challenges of studying these novel communicative relationships, bridging communication studies, human-computer interaction, and social robotics. In her highly influential 2022 paper, "Researching interactions between humans and machines: methodological challenges," Klein systematically identifies the unique obstacles researchers face when analyzing interactions with communicative AI—from anthropomorphic design biases to the blurring lines between mediated and interpersonal communication. This work has already garnered 13 citations, establishing her as a key voice in shaping how the field approaches empirical research on human-agent interaction. Klein's contributions are particularly notable for pushing communication scholars to rethink traditional frameworks, arguing that these artificial communicators demand entirely new methodological toolkits rather than simple adaptations of existing approaches. Her scholarship is essential reading for any student or researcher grappling with how to rigorously study our increasingly complex relationships with machines that talk, listen, and respond like humans.
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