Shivani Pawar

Papers

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About

Shivani Pawar is a leading researcher in the intersection of intelligent automation and business process optimization, with a primary focus on Robotic Process Automation (RPA) and its transformative impact on enterprise operations. Her most-cited work, "Customer Order Processing using Robotic Process Automation" (2021, 14 citations), addresses a critical inefficiency in modern supply chains: the persistent reliance on manual data entry for invoice processing. By demonstrating how RPA can automate over half of these tasks, Pawar’s research provides a practical framework for reducing human error, cutting operational costs, and accelerating order-to-cash cycles. Her contributions are particularly notable for bridging the gap between theoretical automation models and real-world implementation challenges, offering companies a clear roadmap to digitize legacy workflows. Beyond her citation impact, Pawar’s work is widely recognized for its actionable insights, helping organizations transition from manual, error-prone processes to dynamic, cost-effective digital systems. Her research continues to influence both academic discourse and industry best practices in intelligent process automation.