Ruo-Xi Zhang
Papers
3
Total Citations
151
H-Index
3
About
Ruo-Xi Zhang is an emerging scholar whose research sits at the dynamic intersection of hospitality management, human-robot collaboration (HRC), and organizational behavior. With a focused yet impactful body of work, Zhang has carved out a distinctive niche examining how the integration of robotic technologies reshapes the professional lives of frontline hotel employees. Her most influential study, garnering 100 citations since 2023, investigates how work autonomy within human-robot collaborative environments influences employee well-being and job performance, highlighting the critical mediating roles of job insecurity and person-job fit — findings with immediate practical relevance for hotel operators navigating technological transformation. Building on this foundation, Zhang's subsequent work, which has attracted 43 citations, develops an integrative theoretical model linking employees' intentions toward HRC with positive workplace behaviors, offering actionable insights for hospitality leaders seeking to foster workforce adaptability. Her most recent contribution explores the psychological mechanisms driving behavioral change during HRC adoption. Collectively, Zhang's research has accumulated over 150 citations, positioning her as a significant voice in understanding how service industry workers psychologically and behaviorally adapt to an increasingly automated hospitality landscape.
Research Focus
Key Achievements
Top Papers
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