Pankaj Misra

Bhagat Phool Singh Mahila Vishwavidyalaya

Papers

Total Citations

H-Index

About

Dr. Pankaj Misra is a forward-thinking researcher in hospitality management, with a sharp focus on workforce evolution and the impact of the Fourth Industrial Revolution on the industry. His most-cited work, "Skill Sets for Future Hospitality Jobs" (2023), critically reviews emerging employment trends and identifies the competencies required for tomorrow’s hospitality professionals. By synthesizing literature on automation, digitalization, and changing guest expectations, Misra provides a roadmap for educators and industry leaders to align curricula and training with future job demands. Though his citation count is still growing—with this paper garnering 2 citations—his work addresses a pressing gap in hospitality research, offering actionable insights for students and practitioners navigating a rapidly transforming sector. Misra’s contributions are particularly valuable for those seeking to understand how technology reshapes traditional roles, making him a key voice in preparing the next generation of hospitality talent.