Oksana Hagen

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About

Oksana Hagen is a leading researcher at the intersection of human-robot interaction, gerontechnology, and trust in artificial intelligence. Her work critically examines how older adults perceive and engage with social robots designed to support ageing-in-place—a vital area as societies seek to preserve autonomy and combat loneliness among aging populations. Hagen’s most cited study, "Friendly But Faulty" (2022, 43 citations), reveals that while older adults may find robots socially appealing, perceived faults significantly undermine trust, a finding with profound implications for robot design. Building on this, her 2023 paper "I am Robot, Your Health Adviser" (26 citations) investigates whether seniors would accept health advice from robotic systems, probing the delicate balance between technological capability and human confidence. By pinpointing the factors that foster or fracture trust, Hagen provides essential guidance for developing cybernetic support that is both effective and embraced by its intended users. Her work is foundational for engineers, designers, and policymakers striving to create assistive robots that are not only functional but genuinely trusted companions in later life.