Nilubon Chonsawat

Chiang Mai University, King Mongkut's University of Technology Thonburi

Papers

Total Citations

134

H-Index

About

Dr. Nilubon Chonsawat is a leading voice in the strategic adoption of Industry 4.0 and the optimization of complex socio-technical systems. Her research primarily focuses on developing readiness frameworks for digital transformation and creating robust decision-making models for technology selection. Dr. Chonsawat’s seminal work, “Defining SMEs’ 4.0 Readiness Indicators” (2020), with 104 citations, provides a critical roadmap for small and medium enterprises navigating the shift toward smart manufacturing. This framework systematically identifies key indicators that allow SMEs to assess their preparedness for integrating advanced production technologies, thereby increasing efficiency and reducing costs. More recently, she has applied her expertise to the healthcare sector. Her 2024 study on a Hybrid AHP-TOPSIS decision-making framework for technology selection in hospital medication dispensing processes (30 citations) offers a rigorous, multi-criteria approach to enhancing patient safety and operational accuracy. By bridging the gap between advanced manufacturing and critical care delivery, Dr. Chonsawat’s work is instrumental in guiding organizations through technological transitions, ensuring that adoption is both strategic and impactful.