Narentheren Kaliappen

Papers

Total Citations

H-Index

About

Narentheren Kaliappen is a rising scholar in the field of hospitality management and digital transformation, with a particular focus on the Asian hotel industry. His research critically examines how technological innovations reshape service delivery, operational efficiency, and guest experiences in the region’s rapidly evolving hospitality sector. Kaliappen’s most-cited work, “Digital Trends in Asian Hotel Industry” (2022), has garnered 5 citations, establishing a foundational reference for understanding the integration of digital tools—from mobile check-ins to AI-driven personalization—in Asian hotels. This paper highlights his ability to synthesize emerging trends and offer practical insights for industry stakeholders. Beyond this flagship study, Kaliappen contributes to the broader discourse on sustainable tourism and strategic management, often bridging theoretical frameworks with real-world applications. His work is particularly valuable for students and researchers exploring the intersection of technology and hospitality in non-Western contexts, where cultural and economic factors create unique challenges and opportunities. As his citation count grows, Kaliappen is positioning himself as a key voice in the digitalization of Asian hospitality, making his research essential reading for those seeking to understand the future of the industry.