Matthias Schmidmaier
Papers
1
Total Citations
30
H-Index
1
About
Matthias Schmidmaier is a leading researcher at the intersection of human-computer interaction and affective computing, with a core focus on how technology perceives and responds to human emotion. His most significant contribution is the development of the **Perceived Empathy of Technology Scale (PETS)** , a groundbreaking instrument that, for the first time, provides a reliable and validated method to measure how empathetic a system—such as a conversational agent or social robot—appears to its user. This work, published in 2024 and already garnering 30 citations, addresses a critical gap in the field by moving beyond measuring human empathy to quantifying the user's experience of machine empathy. By creating this foundational tool, Schmidmaier has enabled researchers and designers to systematically evaluate and improve the emotional intelligence of interactive systems. His work is pivotal for advancing more natural, trusting, and supportive human-technology relationships, positioning him as a key figure shaping the future of emotionally aware user interfaces.
Research Focus
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Top Papers
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