Manjunatha Sughaturu Krishnappa
Papers
3
Total Citations
11
H-Index
3
About
Manjunatha Sughaturu Krishnappa is an emerging researcher specializing in Robotics Process Automation (RPA), intelligent automation, and the integration of machine learning with enterprise software platforms. His work focuses on advancing the theoretical foundations and practical applications of RPA technologies, with a particular emphasis on Pega-based automation frameworks and their deployment across diverse business environments. Among his most notable contributions is a novel model integrating machine learning with Pega RPA to create more adaptive and intelligent automation solutions, addressing the limitations of conventional rule-based systems in dynamic business contexts. He has also proposed innovative frameworks for enhancing Customer Relationship Platforms through RPA, introducing the SMART CRP model as a practical solution for improving operational efficiency and customer satisfaction. His comprehensive reviews of recent RPA advancements, supported by empirical validation, have helped establish clearer theoretical insights for the field. Published in 2024, his papers have collectively garnered 11 citations, reflecting growing recognition within the automation research community. Krishnappa's research is particularly valuable to practitioners and academics seeking to bridge the gap between emerging AI capabilities and enterprise-level process automation, making him a noteworthy voice in the evolving landscape of intelligent business automation.
Research Focus
Key Achievements
Top Papers
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