Mai Anh Nguyen
Papers
2
Total Citations
31
H-Index
2
About
Mai Anh Nguyen is a pioneering researcher at the intersection of psychology and robotics, specializing in human-robot interaction (HRI) and the psychological implications of workplace automation. Her work critically examines how the physical design of robots—from humanoid to android forms—shapes employee trust and acceptance, drawing on the uncanny valley paradigm to predict user responses. In her highly cited 2019 article, *“Robotic Psychology: What Do We Know about Human-Robot Interaction and What Do We Still Need to Learn?”* (25 citations), she provides a foundational framework for understanding the societal shift toward robotization, synthesizing existing HRI research to guide future inquiry. Her applied study, *“When Robots Enter Our Workplace: Understanding Employee Trust in Assistive Robots”* (6 citations), conducted in collaboration with Merck KGaA, offers rare empirical insight into how service robot appearance influences trust in real corporate settings. Nguyen’s work is vital for engineers, designers, and organizational leaders navigating the integration of assistive robots into human-centered environments. By bridging psychological theory with practical robotics design, she helps ensure that as robots enter our lives, they do so in ways that foster trust, collaboration, and well-being.
Research Focus
Key Achievements
Top Papers
- 1
- 2When Robots Enter Our Workplace: Understanding Employee Trust in Assistive Robots6 citations · 2019