Linda Bergkvist

Papers

Total Citations

H-Index

About

Linda Bergkvist’s research lies at the vital intersection of welfare technology, gerontology, and human–computer interaction, with a sharp focus on how older adults and care personnel experience assistive innovations. Her most cited work, “Elderly and care personnel’s user experiences of a robotic shower” (2020, 15 citations), is a landmark qualitative study that captures the expectations and real-world encounters of both seniors and caregivers with robotic bathing technology. This dual-user perspective is rare and invaluable, revealing the nuanced social and emotional dynamics that shape technology adoption in intimate care settings. In her related study on seniors’ expectations and first impressions (2019, 4 citations), Bergkvist demonstrates that older adults’ drive for independence is a powerful motivator, yet acceptance of welfare technology is deeply situational—especially when it involves highly personal tasks like showering. Her work challenges simplistic assumptions about aging and technology, showing that user experience in such contexts cannot be compared to more generic tech adoption. Bergkvist’s contributions are essential reading for anyone designing or evaluating assistive technologies, as she champions a human-centered, empathetic approach that respects the dignity and agency of elderly users.