Lene Skov Mikkelsen
Papers
1
Total Citations
5
H-Index
1
About
Lene Skov Mikkelsen is a leading scholar in the sociology of work and technology, with a particular focus on the integration of robotics into service sectors. Her research critically examines the socio-technical transitions that occur when robots move from industrial production lines into public and private service environments, exploring the implications for contractors, workers, and management. Her most cited work, "Robots on the move from the production line to the service sector" (2010, 5 citations), presents a groundbreaking study of robot vacuum cleaning in the Danish public sector. In this paper, she challenges conventional perceptions of service robots as ineffective or technologically immature, demonstrating that vacuum cleaning robots can achieve cleaning quality on par with or superior to human-performed cleaning. This contribution has been influential in reshaping debates around automation, labor, and quality standards in public services. Mikkelsen’s work is notable for its empirical depth and its ability to bridge engineering, organizational studies, and labor sociology, offering valuable insights for students and researchers interested in the human and organizational dimensions of robotic automation.
Research Focus
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Top Papers
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