Papers
1
Total Citations
15
H-Index
1
About
Lea Kiwan is a scholar whose research lies at the intersection of organizational behavior, technology adoption, and workplace routines. Her work explores how professionals—particularly in high-stakes medical settings—adapt to disruptive technological change. In her most-cited study, “Learning a New Ecology of Space and Looking for New Routines: Experimenting Robotics in a Surgical Team” (2019, 15 citations), Kiwan investigates how the introduction of robotic surgery transforms established routines within surgical teams. Drawing on ethnographic insights from bariatric surgery, she reveals how a new “ecology of space” reshapes both the ostensive (abstract) and performative (enacted) dimensions of routines, forcing team members to unlearn old patterns and experiment with new ones. This contribution is significant for understanding the micro-dynamics of organizational change, particularly in contexts where technology alters physical and social environments. While her citation count is still growing, Kiwan’s work is notable for bridging practice-based studies of routines with real-world implications for healthcare innovation. Her research offers valuable lessons for scholars and practitioners interested in how teams navigate the messy, iterative process of learning new technologies—a timely topic as robotics and AI continue to permeate professional work.
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