Jifei Xie
Papers
1
Total Citations
5
H-Index
1
About
Jifei Xie is a rising scholar at the intersection of service management, human-robot collaboration, and organizational behavior. His research critically examines how the integration of collaborative robots in hospitality settings reshapes employee attitudes and proactive behaviors. In his most-cited work, "How Does Human-Robot Collaboration Affect Hotel Employees’ Proactive Behavior?" (2024, 5 citations), Xie provides early empirical evidence that robot assistance can paradoxically both empower and demotivate frontline staff, depending on perceived job control and task interdependence. This study has quickly become a foundational reference for researchers exploring the socio-technical dynamics of service automation. Xie’s contributions are particularly notable for bridging human-robot interaction theory with practical implications for hotel management, offering actionable insights on designing collaborative workflows that sustain employee initiative. His work signals a critical shift from viewing robots as mere tools to understanding them as social actors that alter workplace psychology. As the field of AI-augmented hospitality grows, Xie’s research is poised to guide both scholars and practitioners in fostering human-centered automation.
Research Focus
Key Achievements
Top Papers
- 1