Iuliia Avgustis

Papers

Total Citations

H-Index

About

Iuliia Avgustis is a researcher whose work lies at the intersection of human-computer interaction, conversation analysis, and digital sociology. Her primary research areas include the study of artificial conversational agents, recipient design in human-machine interaction, and the situated enactment of agency in digitally mediated social encounters. Avgustis’s most cited paper, “Please Connect Me to a Specialist”: Scrutinising ‘Recipient Design’ in Interaction with an Artificial Conversational Agent (2021, 10 citations), offers a groundbreaking micro-analysis of how users adapt their communicative strategies when addressing AI systems, revealing the nuanced ways people design their talk for non-human recipients. She further advanced this line of inquiry by co-editing the special issue *Situated Agency in Digitally Artifacted Social Interactions* (2023), which brings together video-based studies that challenge dualistic notions of agency. Instead, the collection demonstrates how agency is dynamically and multimodally accomplished by both human and non-human participants in real-time interaction. Avgustis’s work is notable for its methodological rigor, employing ethnomethodological and conversation analytic approaches to uncover the local, embodied practices through which digital artifacts shape social life. Her contributions are essential for understanding the evolving nature of communication in an increasingly AI-saturated world.