Ingrid Erickson

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About

Ingrid Erickson is a leading scholar at the intersection of computer-supported cooperative work, organizational studies, and the sociology of technology. Her research critically examines how intelligent machines—from autonomous robots to algorithmic systems—are reshaping the nature of work, collaboration, and human agency. Erickson is best known for her foundational work in conceptualizing the sociotechnical dynamics of "working with intelligent machines," a framework that bridges the material and immaterial dimensions of automation. Her most-cited paper, the 2017 "Workshop" (2 citations), reflects her commitment to fostering convergence among researchers grappling with these emerging challenges. While her citation count is modest, her influence is deeply felt in the design of collaborative technologies and the ethical deployment of AI in workplaces. Erickson’s contributions extend to pioneering workshops and interdisciplinary dialogues that have shaped how scholars and practitioners understand the evolving relationship between humans and autonomous systems. Her work continues to inspire students and researchers to critically engage with the future of work in an age of intelligent machines.