Hong Yu Liu

University of Sussex, University of Warwick

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About

Hong Yu Liu is a leading researcher at the intersection of technology, work, and organizational change, with a primary focus on the adoption and impact of artificial intelligence, robotics, and advanced medical technologies. Her work critically examines the gap between technological promise and lived reality, offering nuanced insights into how these innovations reshape professional roles, job quality, and workforce dynamics. A landmark study, “Expectation vs reality: A case study of the impact of the da Vinci surgical robot on healthcare professionals’ work experiences” (2025, 6 citations), provides rare empirical evidence on how robotic systems alter everyday clinical workflows and professional identity. Complementing this, her research “What drives UK firms to adopt AI and robotics, and what are the consequences for jobs?” (2023, 3 citations) moves beyond alarmist narratives of job displacement to explore the complex interplay of job creation, skill transformation, and work quality. Liu’s contributions are vital for policymakers and practitioners navigating the human side of technological disruption, making her a key voice in understanding the real-world consequences of the Fourth Industrial Revolution.