Harika Putta

Papers

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About

Dr. Harika Putta is a pioneering researcher at the intersection of human-robot interaction and affective computing, with a primary focus on how artificial agents can perceive and express empathy. Her most cited work, "Empathy scale adaptation for artificial agents: a review with a new subscale proposal" (2022, 8 citations), makes a foundational contribution by critically reviewing existing empathy measurement tools and proposing a novel subscale specifically designed for artificial agents. This work addresses a critical gap: for robots and AI to be recognized as social beings in daily life, they must convincingly demonstrate emotional understanding. By adapting psychological frameworks for machine contexts, Putta provides a rigorous methodology for evaluating and designing more socially intelligent systems. Her research directly impacts the development of empathetic AI in healthcare, education, and customer service, where trust and emotional resonance are essential. Though early in her career, Putta’s work is already shaping how researchers quantify and implement empathy in artificial agents, establishing her as a rising voice in the quest to make human-machine communication more natural and meaningful.