G. Christina
Papers
1
Total Citations
21
H-Index
1
About
Dr. G. Christina is a leading voice in hospitality and tourism research, with a keen focus on consumer behavior during crises. Her most-cited work, a 2021 study on the "Effects of COVID-19 pandemic on restaurant and hotel customers’ sentiments," has garnered 21 citations and provides a critical, real-time snapshot of how the pandemic reshaped American attitudes toward dining out, travel, and hotel stays. By tracking sentiments monthly since May 2020, Dr. Christina’s research offers an invaluable longitudinal dataset that reveals the shifting psychological and behavioral patterns of consumers navigating a global health emergency. Her contributions are particularly notable for bridging the gap between public health disruptions and the hospitality industry’s operational resilience, helping businesses understand when and why customers felt safe returning to in-person experiences. This work not only highlights her expertise in sentiment analysis and crisis management but also underscores her commitment to producing actionable insights for practitioners. Dr. Christina’s research stands as a vital resource for students and scholars examining the intersection of tourism, hospitality, and societal upheaval.
Research Focus
Key Achievements
Top Papers
- 1