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About

Francesca Dal Mas is a multidisciplinary researcher whose work sits at the intersection of artificial intelligence, business model innovation, and healthcare transformation. Her scholarship spans agricultural technology, oncology equity, and the digitalization of service industries, reflecting a remarkably broad yet cohesive intellectual agenda centered on how emerging technologies reshape organizational and societal systems. Dal Mas has made notable contributions to understanding AI's role in sustainable agriculture, demonstrated through her widely cited 2023 case study on vertical farming and the "ZERO" model, which garnered 29 citations and revealed how disruptive technologies can redefine strategic business choices. Her 2021 work addressing equity and access in oncology care — with 26 citations — underscores her commitment to socially consequential research, highlighting persistent disparities in healthcare delivery. Her earlier exploration of AI, robotics, and Industry 4.0 within healthcare contexts further established her as a forward-thinking voice on technological adoption in high-stakes sectors. More recently, Dal Mas has contributed to defining emerging concepts such as "surgomics" and AI-integrated surgery through international consensus initiatives, and has explored frontier topics including the metaverse's surgical applications. Her cumulative impact across diverse domains makes her an invaluable voice for researchers navigating the evolving landscape of technology-driven transformation.