Eun-Young Lim

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About

Dr. Eun-Young Lim is a leading researcher at the intersection of digital transformation, robotic process automation (RPA), and artificial intelligence integration. Her most-cited work, "LG CNS Digital Transformation Using Robotic Process Automation" (2022), provides a pioneering case study on how RPA—traditionally dominant in finance and services—can be strategically deployed to drive organizational innovation. This paper, with 3 citations, offers critical insights into the synergy between RPA and AI technologies, establishing a framework for automating complex business processes. Dr. Lim’s research is particularly notable for bridging theoretical automation models with real-world corporate implementation, making her contributions highly relevant to both academics and industry practitioners. Her work underscores the transformative potential of RPA when combined with AI, positioning her as a key voice in the ongoing discourse on digital innovation. For students and researchers exploring automation strategies, Dr. Lim’s findings serve as a foundational reference for understanding how legacy systems can evolve through intelligent process automation.