Max Robotics — Global Service Robot Directory + US Certification

About

Corinna Rutschi is a leading voice in the emerging field of software robot implementation, focusing on how organizations can effectively build, deploy, and scale robotic process automation (RPA) and chatbots. Her research bridges a critical gap between the theoretical potential of automation and the practical realities of development, offering actionable frameworks for practitioners. Her most-cited work, "Towards a Framework of Implementing Software Robots" (2020, 43 citations), provides a foundational structure for understanding the principles of constructing and integrating software robots into organizational processes—a topic previously underexplored compared to their use. She further advances this domain by examining the relationship between system attributes and design practices in "Mastering Software Robot Development Projects" (2019), and by tackling the challenges of scaling in "Towards an Understanding of Scaling the Software Robot Implementation" (2020). Through comparative case studies and empirically grounded theory, Rutschi’s contributions are shaping how businesses approach automation, making her research essential for students and professionals navigating the complexities of digital transformation.