Chitra Krishnan

Papers

Total Citations

H-Index

About

Chitra Krishnan is a researcher at the forefront of exploring the transformative potential of artificial intelligence within the tourism and hospitality sectors. Her work critically examines how emerging technologies, particularly AI and robotics, are reshaping the travel industry, with a specific focus on the Indian context. In her highly cited 2021 paper, "Role of Artificial Intelligence and Its Impact on the Tourism Industry of India," Krishnan provides a foundational analysis of how AI-driven tools enhance traveler convenience and create richer, more personalized experiences. This work, which has garnered significant attention with 9 citations, is a key reference for scholars studying the intersection of technology and tourism in emerging economies. By highlighting the growing importance of intelligent systems in everything from booking to on-site service, Krishnan’s research offers valuable insights for both academics and industry professionals. Her contributions are helping to map out the future of travel, where seamless digital integration and automated service delivery become the new standard for global tourism.