Changfei Li

Shandong Xiehe University, Qilu Hospital of Shandong University

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About

Changfei Li is a pioneering researcher at the intersection of human-robot interaction and biomedical innovation. Her work primarily explores how users respond to robot service failures and recovery strategies, a critical area as autonomous systems become ubiquitous in hospitality, healthcare, and retail. In her highly cited 2023 review, "Robot service failure and recovery: Literature review and future directions" (55 citations), Li synthesized fragmented studies to map user behavioral responses—from dissatisfaction to trust repair—providing a foundational framework for designing resilient service robots. This work has become essential reading for engineers and service managers alike. More recently, Li has ventured into precision medicine, co-authoring "Integrating single-cell omics and materials science for uveal melanoma" (2025). This forward-looking paper bridges single-cell genomics with advanced biomaterials to tackle uveal melanoma, a rare but deadly eye cancer with high metastatic potential. By proposing mechanistic insights and targeted therapeutic delivery systems, Li demonstrates her versatility in translating complex biological data into actionable clinical strategies. Her growing citation impact—spanning robotics and oncology—underscores her ability to address pressing societal challenges, from improving human-robot trust to combating metastatic disease.