Sociology

On seeing human: A three-factor theory of anthropomorphism.

Nicholas Epley, Adam Waytz, John T. Cacioppo

Citations: 3643 • 2007

SOMETHING OLD, SOMETHING NEW: A LONGITUDINAL STUDY OF SEARCH BEHAVIOR AND NEW PRODUCT INTRODUCTION.

Riitta Katila, Gautam Ahuja

Citations: 3377 • 2002

Emotional design: why we love (or hate) everyday things

Citations: 3104 • 2004

Making the Social World

John R. Searle

Citations: 1764 • 2010

Social robots for education: A review

Tony Belpaeme, James Kennedy, Aditi Ramachandran, Brian Scassellati, Fumihide Tanaka

Citations: 1445 • 2018

Collaborative learning : cognitive and computational approaches

Pierre Dillenbourg

Citations: 1324 • 1999

Domo Arigato Mr. Roboto

Jenny van Doorn, Martin Mende, Stephanie Noble, John Hulland, Amy L. Ostrom, Dhruv Grewal, J. Andrew Petersen

Citations: 1237 • 2016

A review of social science on digital agriculture, smart farming and agriculture 4.0: New contributions and a future research agenda

Laurens Klerkx, Emma Jakku, Pierre Labarthe

Citations: 1150 • 2019

The grand challenges of <i>Science Robotics</i>

Guang‐Zhong Yang, Jim Bellingham, Pierre E. Dupont, Peer Fischer, Luciano Floridi, Robert J. Full, Neil Jacobstein, Vijay Kumar, Marcia McNutt, Robert Merrifield, Bradley J. Nelson, Brian Scassellati, Mariarosaria Taddeo, Russell H. Taylor, Manuela Veloso, Zhong Lin Wang, Robert J. Wood

Citations: 1134 • 2018

Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses

Martin Mende, Maura L. Scott, Jenny van Doorn, Dhruv Grewal, Ilana Shanks

Citations: 1098 • 2019

The Future of Retailing

Dhruv Grewal, Anne L. Roggeveen, Jens Nordfält

Citations: 1037 • 2017

Constructionism in Practice: Designing, Thinking, and Learning in A Digital World

Yasmin B. Kafai, Mitchel Resnick

Citations: 1000 • 1996

Grounded Cognition: Past, Present, and Future

Lawrence W. Barsalou

Citations: 973 • 2010

Transforming the Customer Experience through New Technologies

Wayne D. Hoyer, Mirja Kroschke, Bernd H. Schmitt, Karsten Kraume, Venkatesh Shankar

Citations: 957 • 2020

Upon Opening the Black Box and Finding It Empty: Social Constructivism and the Philosophy of Technology

Langdon Winner

Citations: 905 • 1993

Effects of COVID-19 on hotel marketing and management: a perspective article

Yangyang Jiang, Jun Wen

Citations: 836 • 2020

Customer experience challenges: bringing together digital, physical and social realms

Ruth N. Bolton, Janet R. McColl‐Kennedy, Lilliemay Cheung, Andrew S. Gallan, Chiara Orsingher, Lars Witell, Mohamed Zaki

Citations: 814 • 2018

What is intrinsic motivation? A typology of computational approaches

Pierre‐Yves Oudeyer

Citations: 805 • 2007

Robot ethics: the ethical and social implications of robotics

Citations: 795 • 2012

The Quest for Artificial Intelligence

Nils J. Nilsson

Citations: 772 • 2009