Zoraida Callejas

About

Zoraida Callejas is a leading researcher in conversational interfaces, specializing in the design and evaluation of natural, human-like interactions between people and smart devices. Her work bridges artificial intelligence, human-computer interaction, and robotics, with a focus on making technology more intuitive, trustworthy, and responsive. She is best known for her comprehensive 2016 book *The Conversational Interface: Talking to Smart Devices*, which has garnered over 250 citations and serves as a foundational text in the field. Callejas has also made significant contributions to understanding user trust in proactive conversational assistants, exploring how machines can anticipate user needs and act in advance to foster harmonious collaboration. Her research extends to assessing synthetic personalities based on user perception, offering frameworks for designing more engaging and believable virtual agents. Additionally, she has applied her expertise to smart industries, developing cost-efficient robotic vehicles for environmental monitoring. With a career spanning foundational theory to applied systems, Callejas’s work continues to shape how we interact with the intelligent devices that increasingly populate our world.

Research Focus

Key Achievements

Top Papers

1. 1
   The Conversational Interface: Talking to Smart Devices

   250 citations · 2016
2. 2
   The Role of Trust in Proactive Conversational Assistants

   48 citations · 2021
3. 3
   Conversational Interfaces: Past and Present

   33 citations · 2016
4. 4
   Conversational Interfaces: Devices, Wearables, Virtual Agents, and Robots

   24 citations · 2016
5. 5
   A framework for the assessment of synthetic personalities according to user perception

   20 citations · 2014
6. 6
   A Cost-Efficient Environment Monitoring Robotic Vehicle for Smart Industries

   16 citations · 2021

Key Collaborators

Contact & Links