Sachin Kumar

Papers

Total Citations

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About

Sachin Kumar is a forward-thinking researcher whose work sits at the intersection of tourism studies and emerging technologies. His primary research areas include the impact of Robotics, Artificial Intelligence, and Service Automation (RAISA) on the travel and hospitality sectors, with a particular focus on smart tourism destinations and technology-driven service innovation. Kumar’s major contribution lies in critically analyzing how RAISA technologies are reshaping tourism ecosystems—from automated check-ins and AI-powered concierges to robotic service delivery in hotels and airports. His most-cited paper, "Analysis of RAISA (Robotics, Artificial Intelligence & Service Automation) and Dubai Tourism" (2023, 10 citations), provides a pioneering framework for understanding how a global tourism hub like Dubai integrates cutting-edge automation to enhance visitor experiences and operational efficiency. This work has been influential in guiding both academic discourse and industry practice around sustainable tech adoption in tourism. Kumar’s research is particularly notable for bridging the gap between theoretical models of service automation and real-world applications, making his findings highly relevant for students and professionals navigating the future of travel.