Neelima Mishra

Papers

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About

Dr. Neelima Mishra is a leading researcher at the intersection of the Internet of Things (IoT) and service robotics, with a specific focus on intelligent automation in the hospitality industry. Her most-cited work, "IoT Impact and Challenges on Robotic Waiters in Automation of Restaurants and Hotels" (2021, 8 citations), critically examines the integration of IoT-enabled robots in real-world dining environments. Dr. Mishra’s major contribution lies in identifying the key technical and operational challenges these robots face—particularly their need for dynamic decision-making, such as obstacle avoidance and route adaptation in crowded, unpredictable spaces. By analyzing implementations in China and Japan, she has provided a foundational framework for developing more autonomous and context-aware service robots. Her research directly addresses the gap between robotic capability and practical hospitality needs, influencing how engineers design smarter, safer automation systems. Dr. Mishra’s work is essential reading for students and researchers in IoT, human-robot interaction, and smart hospitality, offering a clear roadmap for the next generation of robotic waitstaff that can truly understand and navigate their environment.