Maria Mohd Ismail
Papers
3
Total Citations
116
H-Index
3
About
Maria Mohd Ismail is a leading researcher at the intersection of human-computer interaction and psychological well-being, with a focused expertise on the societal and emotional impact of generative AI. Her groundbreaking work centers on how users perceive and interact with conversational agents like ChatGPT, moving beyond simple usability to explore deep psychological consequences. Her most influential study, with 78 citations, decodes the complex relationships between user perception, trust, and stereotype perception, revealing how these factors critically shape self-esteem and overall psychological well-being. In a follow-up work (32 citations), she further dissects the "mind of chatbot users," establishing a novel framework linking trust and stereotypes to mental health outcomes. Her research uniquely identifies harmful stereotypes and job anxiety as key moderators in the AI-user dynamic, a contribution that has profound implications for the ethical design of AI systems. By empirically demonstrating that chatbot interactions can both bolster and undermine self-worth, Ismail’s work is essential reading for anyone studying the human side of the AI revolution, providing a crucial psychological lens for developers, policymakers, and users alike.
Research Focus
Key Achievements
Top Papers
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