Laura U. Jensen

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About

Laura U. Jensen is a researcher in human-robot interaction, with a particular focus on trust dynamics in rehabilitative robotics. Her work centers on understanding how humans maintain trust in robotic systems designed for physical therapy and assistance, especially when those systems exhibit unexpected or imperfect behavior. In her most-cited study, "Maintaining trust while fixated to a rehabilitative robot" (2016), Jensen investigated the RoboTrainer, a robot that guides users' arms through preset 3D coordinates. By having participants interact with the robot under controlled conditions—including scenarios where the robot deviated from expected paths—she revealed critical insights into how trust can be preserved even during moments of mechanical error or unpredictability. Though her citation count is modest, with this paper receiving 2 citations, her contributions are foundational to the emerging field of trust calibration in rehabilitation robotics. Jensen’s work is particularly notable for its practical implications: it informs the design of safer, more trustworthy assistive robots for patients recovering from injury or stroke. Her research bridges engineering, psychology, and clinical practice, offering a human-centered perspective on robotic rehabilitation.