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About

Henriika Sarilo-Kankaanranta is a researcher focused on the adoption and implementation of emerging technologies, particularly robotic process automation (RPA) and financial management services automation, within organizational contexts. Her work centers on understanding the innovation-decision process, especially the challenges of continued adoption and resistance to change in accounting and payroll services. Her most-cited paper, "The Continued Innovation-Decision Process – A Case Study of Continued Adoption of Robotic Process Automation" (2022, 5 citations), explores how organizations sustain RPA use beyond initial implementation, offering critical insights into long-term technology integration. Another notable study, "Managing IS Adoption Challenges in Emerging Technologies: A Longitudinal Case Study of Financial Management Services Automation in a Medium-Sized Enterprise" (2024, 3 citations), examines real-world hurdles in automating financial processes. Her research also highlights the slow adoption of software robotics, attributing it to organizational resistance, as seen in her 2022 work on accounting and payroll services (2 citations). Sarilo-Kankaanranta’s contributions are valuable for practitioners and scholars navigating the complexities of digital transformation, emphasizing the human and procedural factors that influence technology success.