Benjamin Matthies

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About

Benjamin Matthies is a researcher specializing in process automation, digitalization, and the application of robotic process automation (RPA) across both private and public sector contexts. His work sits at the intersection of accounting, administrative efficiency, and emerging automation technologies, making him a notable voice in understanding how digital transformation reshapes organizational processes. Matthies' most recognized contribution, "Assessing the Automation Potentials of Management Reporting Processes" (2020), has garnered 16 citations and explores the remarkable finding that up to 70% of administrative activities could be handled through rule-based automated sequences — a insight with profound implications for productivity and efficiency in standardized accounting workflows. Building on this foundation, his 2024 study on RPA acceptance in public sector institutions (6 citations) extends the conversation into government contexts, addressing the pressing need for modern, interoperable IT infrastructures in public administration. His German-language work on economic evaluation of RPA-driven process automation further demonstrates his commitment to providing practical decision-support frameworks for organizations considering automation investments. Together, Matthies' body of work offers researchers and practitioners a grounded, evidence-based perspective on where automation delivers real value — and how institutions can make informed, economically sound decisions about embracing it.