Andrianto Susilo

Papers

Total Citations

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About

Andrianto Susilo is a leading researcher in the intersection of digital transformation and financial technology, with a primary focus on Robotic Process Automation (RPA) implementation in the banking sector. His most cited work, "The Implementation of Robotic Process Automation for Banking Sector Case Study of A Private Bank in Indonesia" (2021), provides a critical analysis of how organizations accelerated digital technology adoption during the Covid-19 pandemic. Susilo’s research demonstrates how RPA software can fundamentally reshape business processes, enabling banks to adapt quickly and efficiently in crisis conditions. With 6 citations, this case study has become a foundational reference for practitioners and scholars exploring automation in emerging economies. Susilo’s contributions are particularly notable for bridging theoretical frameworks with real-world application, offering actionable insights for financial institutions navigating digital disruption. His work underscores the strategic importance of RPA not merely as a cost-saving tool, but as a catalyst for organizational resilience and agility. For students and researchers, Susilo’s research provides a compelling model for studying technology adoption in regulated industries, highlighting both the opportunities and challenges of implementing automation in traditional banking environments.