Bucharest University of Economic Studies

About

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Research Focus

Key Achievements

Top Papers

1. 1
   What makes an AI device human-like? The role of interaction quality, empathy and perceived psychological anthropomorphic characteristics in the acceptance of artificial intelligence in the service industry

   804 citations · 2021
2. 2
   Digital divide, skills and perceptions on digitalisation in the European Union—Towards a smart labour market

   151 citations · 2020
3. 3
   Robotic Automation Process - The next major revolution in terms of back office operations improvement

   144 citations · 2017
4. 4
   Factors affecting hotel managers’ intentions to adopt robotic technologies: A global study

   135 citations · 2022
5. 5
   Digitalization and Labor Market—A Perspective within the Framework of Pandemic Crisis

   76 citations · 2021
6. 6
   The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry

   76 citations · 2023
7. 7
   Robotic Automation Process – The operating system for the digital enterprise

   72 citations · 2018
8. 8
   Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values

   53 citations · 2023
9. 9
   Setting Up a Robotic Process Automation Center of Excellence

   53 citations · 2013
10. 10
    The Attitudes of K–12 Schools’ Teachers in Serbia towards the Potential of Artificial Intelligence

    40 citations · 2022

Faculty & Researchers

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