Designing Tiny Robots: Engaging Stakeholders in Collaborative AI System Design

Abstract

This work examines the potential of creative and playful participatory methodologies to advance collaborative stakeholder design of intelligent information systems. Our work responds to widespread industry criticism of unethical practices, unintended negative consequences of ‘black box’ algorithmic decision-making, and organizations falling short in earning tangible business value through AI investments. We present two prototypes; interactive AI design cards and a collaborative AI design sprint process called Designing Tiny Robots targeted at alleviating the limitations of the current generation of intelligent human-machine systems. We argue that collaborative AI system design may account for a fuller range of the socio-technical interactions between stakeholders thereby improving AI technology design, effectiveness, and adoption.