Artificial Intelligence for Sustainable Human Resource Management

Abstract

Today’s industry is undergoing rapid transformation because of the rapidly growing digital technologies and artificial intelligence (AI)–based solutions. With this transformation, developments in intelligent automation, for example, the digitalizing world, robotic systems, information technology, big data, and artificial intelligence, which create new problems that businesses will face, affect human resources management applications and processes. This makes it necessary to develop capabilities that can fight with all competitors in the world whose borders are removed thanks to the internet to gain competitive advantage. Simple and routine processes are becoming increasingly automated, while nonsimple processes are becoming more complex. Therefore, both competencies of the existing workforce should be increased, and the enterprises should gain competitive advantage to survive in the long term. For this reason, the development of human resources strategies that will support the general strategy of the enterprises emerges as a strategic necessity. At this point, in the age of AI starting with Industry 4.0 and Society 5.0, it is of great importance how to ensure sustainable human resources management and how human resources departments and policies will be affected by these changes. In addition, with the technological developments experienced, it is based on a human- and environment-oriented approach for social, environmental, and economic sustainability to better meet industrial and technological targets without compromising socioeconomic conditions and environmental performance. Therefore, establishing smart and environmentally friendly organizations comes to the forefront. Additionally, with Industry 4.0 and the ensuing Industry 5.0, which is defined as the next stage of creating sustainable industrial value, it is now seen that there is a need for sustainable development and to consider the vital role of humans in the assumptions of future development of the industry. Therefore, with technological changes brought in by the industrial revolutions for the enterprises, the difficulties faced by the enterprises in both production and human resources management, such as large datasets and the need for quick decision making, arises. In this regard, businesses have to develop new strategies that focus on industrial sustainability and meeting social, economic, and environmental needs in the current age of AI.