Implementing Robotic Process Automation (RPA) to Streamline Business Processes and Improve Operational Efficiency in Enterprises
Oladimeji Hamza, Adeoluwa Eweje, Anuoluwapo Collins, Gideon Opeyemi Babatunde, Bright Chibunna Ubamadu
- Year
- 2022
- Citations
- 3
- Access
- Open access
Abstract
Robotic Process Automation (RPA) is emerging as a pivotal technology that enhances operational efficiency across various industries. This paper explores the implementation of RPA in streamlining business processes, reducing operational costs, and improving productivity. It delves into the theoretical foundations of RPA, defining its core principles, technological ecosystem, and its integration with artificial intelligence (AI) and other enterprise systems. The paper highlights key business applications of RPA, such as in finance, customer service, and supply chain management, demonstrating its potential for productivity gains and cost reductions. Furthermore, it addresses enterprises' challenges and limitations when adopting RPA, including implementation barriers, security concerns, and workforce transformation issues. The paper also explores future trends in RPA, such as intelligent automation and AI-driven bots, and provides strategic recommendations for organizations seeking to adopt RPA successfully. Overall, RPA offers a transformative approach to improving business efficiency, but careful planning, change management, and ongoing adaptation to emerging technologies are essential for maximizing its benefits.
Keywords
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